Introduction

Medical and nursing schools have always  concentrated  hard  to  provide  students  with  latest  skills and knowledge to diagnose and treat patients.  Post  graduates  training  has  focused  in  training  doctors to specialise in medical fields. However doctors and nurses receive little training on how to  work in a complex environment such as Hospitals.

While the primary focus for doctors and nurses is on their professional  practice,  all  doctors  and  nurses work in systems and within organisations. It is a vitally important fact that doctors and nurses have a direct and far-­reaching impact on patient experience and outcomes. They have a responsibility to contribute to the effective running of the organisation  in  which  they  work  and  to  its  future  direction. The development of leadership competence needs to  be an integral part of  doctors and nurses training and learning.

We have been running the Clinical Leadership and  Management  (CLM)  for  past six  years. The content and format have been continuously improved to respond to challenges Healthcare is currently facing.   Clinicians and managers who have invaluable experience in education and have practiced in both the National Health Service and private sector in the United Kingdom (UK), developed and delivered the programme.

The programme engages doctors, nurses and other   health   professionals   in   leadership development.  The outcomes of the  programme  are  mapped  to  the  Academy  of  Medical  Royal Colleges medical leadership and NHS leadership competency  framework.  The  programme  was designed to equip doctors, nurses and other health professions with the  skills  and  knowledge  necessary for effective and safe planning, delivery and transformation of services related to patient care and to encourage manager/clinician co-­operation.

The programme meets three interlinked priority areas:

  1. Supporting quality and safety improvement projects
  2. Graded opportunities for leadership responsibility
  3. Broadening understanding of systems and processes

The programme was recognised by many important bodies in the UK. Many of our participants pursue further postgraduate studies in the filed of Healthcare leadership and management. Having gained learning and developed their portfolio, some participants were able to move up of the ladder

Why is CLM different to any other healthcare management programme?
  1. Trialed and tested for the last 9 years in the United Kingdom
  2. Delivered by experienced doctors and managers who have invaluable understanding in healthcare systems
  3. Handson programme with full interaction of participants
  4. Offers support after the course on personality development and project management Majority of our participants have built a career in leadership
  5. The Clinical Leadership & Management Programme©

Training and Education Programme Outline

The core CLM programme will be a “hands-on”  programmed  delivered through:

  • Workshops, organised to deliver education on management and leadership
  • Mentorship and coaching by trained clinicians and managers
  • Coaching on quality improvement projects
  • Opportunities for participants to receive guidance to enable them to publish and present their experiences, locally and

Learning Outcomes

On completion of the programme the successful learner will develop ability to:

  • Identify their own strengths and limitations, the impact of their behaviour on others, and the effect of stress on their own behaviour
  • Manage themselves by being able to priorities their task, perform under pressure of deadlines and have flexibility to accommodate others priorities
  • Identify leadership styles and reflect on their experience while shadowing and working with clinical leaders, managers and executives at work
  • Critically  appraise their own work,  reflect on their clinical and non-clinical performance and take every opportunity to learn from others
  • Take every opportunity to actively work within teams, form networking and encourage collaborative work among junior peers, medical students and
  • Develop theoretical knowledge in teams development and being able to participate in ensuring best possible team dynamics at work
  • Critically appraise change management theories and being able to develop change strategies into their own projects
  • Demonstrate ability of performing SWOT and TOWS analysis of the organization and service improvement they lead on
  • Carry out stakeholders management and plan appropriate communication and negotiation strategies to gain support and appease resistance
  • Being able to draw on business cases that support effective patient care at cost efficient service delivery
  • Demonstrate ability to use business management processes and engineering tools that improve patient safety, ensure leaner patient pathways and save resources
  • Develop non-technical skills through reflection, seeking feedback and training to promote patient safety
  • Develop understanding of your organization and being able to engage with stakeholders to deliver service that fit with patients’ needs and organization strategy
  • Engage, motivate and offer support to other trainees, nurses and medical student. Also, being to promote equality and diversity within teams
  • Publish and present their experiences locally and nationally

Participants who successfully complete CLM programme will be awarded a certificate of completion of the programme.

PROGRAMME DELIVERY

Module Activity
Module 1 Knowing yourself
Module 2 Managing change and developing project management
Module 3 Business re-­engineering tools that improve patient care
Module 4 Quality and Patient Safety

 

Days Day 1 Day 2
Time 09:0012:30 13:3016:30 09:0012:30 13:3016:30
Group 1 Module 1 Module 2 Module 4 Module 3
Group 2 Module 2 Module 1 Module 3 Module 4

 OUTLINE OF MODULES

M1 Knowing Yourself

Goal: Introduce aims and set up the programme and focus on self-­awareness development Method: Presentation, interactive discussion and group discussion, individual work and feedback Content:

  • This first session introduces the programme and lays out the ground rules for attendance, participation and completion
  • Leadership in the context of a hospital
  • Time management and prioritization
  • Honey and Mumford learning styles
  • Personality type questionnaire
  • Introduction to coaching
  • Manage time wisely

 

M2 Managing change and developing project management

Goal: critically appraise change management theories and discuss challenges of introducing change in Healthcare. Develop knowledge of project management and stakeholder management

Method: interactive discussion, group exercise, group reflection

Content:

  • Theory of change management
  • Change management in healthcare context
  • Brainstorming
  • Project management in theory
  • SMART aims
  • SWOT/TOWS analysis
  • Stakeholders Management
  • Options analysis

M3 Business re-­engineering tools that improve patient care

Goal: Effective application of best scientific evidence. Develop understanding in process management and applying tools to improve health and ensure better use of resources

Method: interactive presentation, group value stream mapping, group 5s in Hospital, feedback

Content:

  • Lean Thinking Systems in theory and in Healthcare
  • Lean Thinking tool
  • Value stream mapping
  • 5s transformation
  • Visual control
  • RACI

M4 Quality and Patient Safety 

Goal: Develop knowledge in Quality and risk management

Method: Interactive group, feedback

Content:

  • Understand Quality procedures and Certification
  • Manage a Clinical Audit
  • Carry on a risk analysis
  • Establish a critical incident reporting system
  • Carry out Root Cause analysis
  • Achieve a better and safe your working environment
  • Understand what your role as a leader vs is that of a manager
  • Explore the principles of effective delegation

Coaching

Coaching on projects will also be available to those who would like to complete quality improvement projects in their organisation by applying the knowledge they acquire during the CLM programme. We encourage our participants to share their achievements by presenting at conferences and publishing their work on healthcare journals. The faculty offers support to fulfil that aim*.

Who Would Benefit ?

  • Doctors of all grades including consultants and in
  • Doctors at management and leadership
  • Doctors at independent and public
  • Team Leaders
  • Nurses and other health professionals (radiographers, physiotherapist, occupational therapists…) aiming to be team

Language of the Programme

The programme delivery and material are in English and French. However, the faculty members have a wealth of at least 4 languages among each other.

Material of the Programme

  • Folder that include chapters of all modules
  • Personality type questionnaire
  • Learning styles questionnaires
  • CD on leadership

Certificate

Participants who completed the programme will be awarded a certificate of completing the Clinical leadership Programme specifying modules completed.

 

PLM-min